CPS is pleased to announce that we have entered into an agreement with MED-PASS Inc. to offer documentation solutions to our long-term care facilities and home health agencies.

MED-PASS Inc. was formed in 1989 with the sole purpose of providing cost-effective documentation solutions for the long-term care industry. We are committed to providing timely and innovative forms, reference resources and publications that assist facilities in complying with federal regulations and maintaining high standards of care.

Customer Service Hours: 8:00 a.m. – 7:00 p.m. EST

Delivery Policy: Orders placed before 3:30 p.m. EST will ship same day regular ground via UPS or FEDEX unless otherwise specified. If the item is on backorder or unavailable to ship, the customer will be notified the same day. Orders take 1 to 4 days for delivery depending on location.

Terms: Net 15. Orders for publications do require prepayment.

Freight: Pre-paid and add

Order Expediting: Next Day Air, 2nd Day Air and 3rd Day select are available.If an order placed after 3:30 p.m. EST requires expedited shipping (next, 2nd or 3rd day air), please contact Customer Service.

Return Policy: Returns are accepted on forms only. Customer is responsible for return shipping and 15% restocking fee if customer order error. MED-PASS is responsible if item incorrectly shipped. Ask Customer Service Representative for more details. Returns are not accepted for publications or any orders 6 months or older.

Please contact:

Dina Boehm