Helping providers achieve outstanding outcomes and high satisfaction has made Heritage Healthcare one of the fastest growing providers of physical,occupational and speech therapy services to CCRC’s, long-term care and assisted living facilities in the Eastern United States. At the core of our success is a philosophy that we call Compassionate Care Rehab. Based on a distinct way of thinking, listening and communicating, when delivered by highly skilled, caring professionals, this unique brand of care invariably improves people’s lives.
Perfected over almost two decades, Compassionate Care Rehab stems from the belief that we, as healthcare providers, must strive to ensure that the residents we serve receive the best possible care in a way that lets them know they’re valued and cared for as individuals.
In practice, Compassionate Care Rehab consistently produces outstanding levels of satisfaction among all residents and their families, as well as your staff. In turn, high satisfaction with rehab generates positive word-of-mouth about the facility and the quality of its services, contributing to increased census, CMI and profitability.
Programs and Value Added Services Customized to meet your facility’s specific needs:
- Resident Centered Care
- Privately Owned – accessible and responsive
- Therapy Program Manager
- CareLink Therapy Management System
- Daily Medicare Meetings
- Quality Assurance
- Clinical Program Development
Value Added Services:
- Data management, including PPS/RUGS Electronic transfer of billing information
- Staff training and education
- Dedicated management support team
- Utilization review
- Compliance programs
- Marketing support
- Wellness Programs